Copyright 2022-2026 ALERTXT, LLC. All Rights Reserved.
ALERTXT Terms of Service
Effective date: November [day], 2026
1. Who We Are and What These Terms Cover
These Terms of Service (“Terms”) are an agreement between you and Alertxt LLC, an Arizona limited liability company (“ALERTXT,” “we,” “us,” or “our”). They govern your use of our website, applications, reporting tools, and text-message services (collectively, the “Services”).
ALERTXT helps people submit reports about vehicle issues, property conditions, and community concerns. Depending on the features available, the Services may also help deliver related notifications to enrolled recipients.
Submitting a report does not guarantee that ALERTXT will identify an owner, forward the report, reach an intended recipient, or arrange a response. Features are available only as described in the applicable Service.
By using the Services, enrolling in text alerts, or creating an account, you agree to these Terms. Our Privacy Policy at [insert Privacy Policy URL] explains how we collect, use, and disclose personal information. If you do not agree to these Terms, do not use the Services.
ALERTXT is not an emergency service. For immediate danger or an emergency, call 911. Do not assume that reports are monitored continuously or that anyone will respond.
2. Eligibility and Authority
You must be at least 18 years old and legally able to enter into a binding agreement to use the Services.
You agree to provide accurate, current information and update it when necessary. You may register a phone number to receive alerts only if you own or control that number or otherwise have valid authority to enroll it.
If you use the Services on behalf of a business, homeowners association, property owner, or other organization, you represent that you have authority to accept these Terms on its behalf.
3. Reports, Photographs, and Location Information
3.1 Submitting reports
Reports may include descriptions, photographs, license plates, addresses, GPS coordinates, and other information you choose to provide.
You are responsible for checking your report before submitting it, including the vehicle identification, property address, location, and description of the issue. GPS coordinates and automatically suggested addresses may be inaccurate or identify a nearby location.
Where a reporting tool opens your messaging application with a prepared message, you must review the message and tap Send to submit it. Opening a preview alone does not send the report.
3.2 Responsible reporting
Submit reports honestly and only for a legitimate purpose. Do not trespass, put yourself or others in danger, or use the Services while driving. Do not include unnecessary sensitive information or photographs that unlawfully invade someone’s privacy.
Reports reflect information supplied by users and may be incomplete, inaccurate, or unverified. A report does not establish that a person has committed wrongdoing.
3.3 Permission to process reports
You retain any ownership rights you have in the content you submit. You grant ALERTXT a non-exclusive, royalty-free license to host, store, reproduce, format, transmit, and display that content as reasonably necessary to operate the Services and handle the report, consistent with our Privacy Policy.
This permission includes sharing relevant report content with intended recipients and service providers involved in processing or delivering the report. It does not transfer ownership of your content to ALERTXT.
You represent that you have the rights and permissions necessary to submit the content and authorize these uses.
We may decline to process, restrict, or remove reports that violate these Terms or that we reasonably believe are abusive, unlawful, misleading, or outside the purpose of the Services.
4. Text Message Program Terms
4.1 Message purpose
If you enroll in an ALERTXT messaging program, you may receive automated messages about reported vehicle, property, or community issues, report confirmations, account activity, or related service notifications, as described when you enroll.
Any promotional messaging program will be identified separately and will require appropriate consent.
4.2 Consent
By completing the opt-in process presented for a messaging program, you authorize ALERTXT to send the messages described in that process to the mobile number you provide, including through automated technology where applicable.
Consent applies to the program and purposes disclosed at enrollment. Submitting a report does not enroll another person in text alerts, and acceptance of these Terms alone does not constitute consent to promotional text messages.
Consent to promotional text messages is not a condition of purchasing goods or services.
4.3 Frequency and costs
Message frequency varies according to your enrollment, reported activity, and available settings.
Message and data rates may apply. Your mobile carrier may charge for messages sent or received. Any ALERTXT subscription or service fees will be disclosed before purchase.
4.4 Opting out
Reply STOP to an ALERTXT program message to stop receiving messages from that program. You may also request assistance with opting out by contacting admin1@alertxt.llc.
We will honor opt-out requests as required by applicable law. You may receive one non-promotional message confirming your request.
Opting out of messages does not by itself close your account or cancel a paid subscription. To cancel a subscription, follow Section 6. Features that depend on text delivery may no longer function after you opt out.
4.5 Help and delivery
For help, contact admin1@alertxt.llc.
Message delivery depends on mobile carriers, devices, networks, and other systems. Delivery may be delayed or fail. Participating carriers are not liable for delayed or undelivered messages.
4.6 Changing phone numbers
Notify us promptly or update your account, where available, if you change or deactivate an enrolled number or lose authority to use it. Do not enroll a number without the required authority and consent.
4.7 Messaging privacy
We do not sell or share mobile numbers or messaging opt-in information with third parties for their own marketing purposes.
We may disclose information to providers that help operate and deliver the Services, and as otherwise described in our Privacy Policy or required by law.
5. Accounts
Some features may require an account. If you create one, you are responsible for safeguarding your login credentials and for activity you authorize under that account.
Notify us promptly at admin1@alertxt.llc if you suspect unauthorized access.
Do not impersonate another person or organization or provide false registration information. We may suspend or terminate access as described in Section 13.
6. Purchases, Subscriptions, and Refunds
Prices, included services, billing frequency, and any renewal terms will be disclosed before you purchase.
You represent that you are authorized to use your payment method. Payments may be processed by third-party providers under their applicable terms and privacy policies.
A subscription renews automatically only if that arrangement is clearly disclosed and you authorize it. You may cancel future renewals through the cancellation method disclosed at purchase or by contacting admin1@alertxt.llc. Unless otherwise disclosed, cancellation takes effect at the end of the current paid billing period, and access continues through that period.
Unless different terms are disclosed before purchase or applicable law requires otherwise, fees for an already-started billing period are non-refundable. We will refund duplicate or erroneous charges that we verify. If we discontinue a prepaid service before the end of its paid term, we will provide a prorated refund for the unused portion.
Terms for returns or refunds on physical products, if offered, will be disclosed before purchase. This section does not limit rights you have under applicable law or your payment provider’s dispute procedures.
We may refuse or cancel a purchase because of unavailability, a material pricing error, suspected fraud, or an unauthorized transaction. If we cancel after charging you, we will refund the canceled purchase.
Purchases from independent third-party merchants are governed by those merchants’ terms. Those merchants are responsible for their own products and services.
7. Acceptable Use
You agree not to:
Submit knowingly false, fraudulent, or malicious reports.
Use the Services to stalk, harass, threaten, discriminate against, or harm anyone.
Impersonate an owner, resident, government agency, service provider, or other person or organization.
Enroll recipients without appropriate authority or consent.
Violate another person’s privacy, intellectual property, or other legal rights.
Send spam or unauthorized promotional messages.
Upload malware or other harmful code.
Attempt unauthorized access, interfere with security, or disrupt the Services.
Collect or extract personal information from the Services without authorization.
Use the Services for unlawful purposes.
We may investigate suspected misuse and disclose information to law enforcement or others when required or permitted by law, consistent with our Privacy Policy.
8. Intellectual Property
Except for user submissions and third-party materials, the Services and their software, text, graphics, logos, and other content are owned by ALERTXT or its licensors.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for lawful personal or authorized business and organizational purposes, subject to these Terms.
Except as permitted by law or with our written permission, you may not copy, sell, redistribute, modify, or create derivative works from our software or proprietary content.
Third-party trademarks and names belong to their respective owners. Their appearance does not, by itself, imply affiliation with or endorsement of ALERTXT.
9. Third-Party Services and Links
The Services may use or link to mapping tools, mobile messaging applications, payment processors, service providers, or other third-party resources.
We do not control independent third-party services and do not guarantee their accuracy, availability, security, or performance. Their own terms and privacy policies may apply.
A link, listing, or report does not by itself constitute an endorsement or guarantee by ALERTXT.
10. Disclaimers
To the fullest extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that:
Reports, addresses, photographs, or GPS information are accurate or complete.
A vehicle owner, property owner, or other recipient can be identified or contacted.
A report or alert will be delivered, read, investigated, or acted upon.
The Services will be uninterrupted, secure, timely, or error-free.
Using the Services will prevent injury, damage, theft, loss, or other harm.
ALERTXT does not provide emergency dispatch, security monitoring, professional inspections, or a guaranteed response service. Users and recipients remain responsible for exercising reasonable judgment and contacting appropriate professionals or public authorities.
These disclaimers do not exclude warranties or rights that cannot lawfully be excluded.
11. Limitation of Liability
To the fullest extent permitted by law, ALERTXT and its members, officers, employees, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or goodwill, arising from or relating to the Services, even if advised of the possibility of those damages.
To the fullest extent permitted by law, our total aggregate liability arising from or relating to the Services or these Terms will not exceed the greater of:
The total amount you paid ALERTXT for the Services during the 12 months before the event giving rise to the claim; or
$100.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or willful misconduct. Where applicable law restricts a limitation, that limitation applies only to the extent permitted.
12. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless ALERTXT and its members, officers, employees, and agents from third-party claims, losses, liabilities, and reasonable legal expenses resulting from your unlawful conduct, material violation of these Terms, or submission of content that infringes another person’s rights.
This obligation does not apply to the extent a claim results from ALERTXT’s own negligence, misconduct, or violation of law.
We will give you reasonable notice of a claim for which we seek indemnification and reasonably cooperate in its defense. You may not settle a claim in a way that imposes liability or obligations on ALERTXT without our written consent.
13. Suspension and Termination
You may stop using the Services at any time. To request account closure, contact admin1@alertxt.llc. Subscription cancellation and messaging opt-out are addressed separately in Sections 6 and 4.
We may suspend or terminate access if we reasonably believe you have violated these Terms, engaged in fraud or abuse, created a security risk, or used the Services unlawfully. We may also discontinue the Services.
We will provide notice where reasonably practical, except where immediate action is needed for security, legal compliance, or protection of users or others.
Account closure does not necessarily require immediate deletion of all records. Information may be retained as described in our Privacy Policy and as permitted or required by law.
Provisions that by their nature should continue will survive termination, including applicable payment obligations, intellectual property provisions, disclaimers, liability limitations, indemnification, and dispute provisions.
14. Changes to These Terms or the Services
We may update these Terms. For material changes, we will ordinarily provide at least 15 days’ advance notice through the website, email, or another appropriate channel.
Changes required by law or needed to address an urgent security or abuse issue may take effect sooner. We will identify the revised effective date.
Where permitted by law, continued use after revised Terms take effect constitutes acceptance. If additional consent is legally required, we will obtain it. If you do not agree to revised Terms, stop using the Services.
We may change or discontinue features. If we discontinue or materially reduce a prepaid service during its paid term, you may request cancellation and a prorated refund for the unused portion affected by that change.
15. Governing Law and Disputes
These Terms are governed by Arizona law, without regard to conflict-of-law rules, subject to any mandatory protections provided by applicable law.
Unless applicable law requires otherwise, disputes will be brought in the state courts located in [insert county], Arizona, or, where federal jurisdiction exists, the United States District Court for the District of Arizona. You and ALERTXT consent to the jurisdiction of those courts.
Before filing a claim, we encourage you to contact admin1@alertxt.llc so we can try to resolve the issue informally. This request does not prevent either party from seeking urgent relief, filing within an applicable deadline, or exercising non-waivable legal rights.
16. General and Contact Information
Entire agreement. These Terms and any additional terms expressly accepted for a particular Service constitute the agreement between you and ALERTXT concerning that Service.
Severability. If a provision is found unenforceable, the remaining provisions remain in effect.
No waiver. Failure to enforce a provision does not waive the right to enforce it later.
Assignment. You may not transfer these Terms without our written consent. We may transfer them in connection with a merger, acquisition, reorganization, or sale of the relevant business or assets, subject to applicable law.
Links to our website. You may link to our public website fairly and lawfully, provided you do not misrepresent an affiliation or endorsement.
Contact us.
Alertxt LLC
Email: admin1@alertxt.llc
Support phone: [confirm support number]
© 2026 Alertxt LLC. All rights reserved.